About Hero Tech Support
Why We Started Hero
Hero Tech Support was founded after we tried to have a computer fixed and realised how difficult it was. However hard we tried we couldn’t book an appointment at a good time and nobody around us offered any sort of collection or delivery service. Once we had dropped the computer off with someone, it took much longer than quoted and getting an update was a painful experience!
Why Choose Us?
Convenient Repairs
We will work around you as much as possible, if the time is good for you it’s good for us. Just call or complete our contact form to book.
30 Mile Radius
If you’re in our 30 mile repair radius from Southampton, we’ll collect your device, test it and drop it back for free. You only pay if something gets fixed.
Honest & Transparent
We are as honest and transparent as possible. We will keep you updated along the whole way and don’t charge a mark up for any parts.
Reviews
Meet Stew
Apple Specialist & Director
I’ve loved tech my entire life. Growing up as a kid our house was full of it. I attempted my first computer repair when I was 12. I tried to replace a processor in an iMac and let’s just say it worked, really well if you ignored it shutting down every 30 minutes. Since then I’m glad to say my skills have improved somewhat!
I got a job working for Apple as a technician back in 2010, fixing smashed iPhones and teaching people how to use Macs. 3 years later I became a full Apple technician and started to repair everything Apple had to offer.
Working at Apple was awesome, and they offer a brilliant service, but there were 2 things we noticed could be done differently. First, they will not repair Macs over 5 years old. Second, appointments were hard to find then you need to travel and take significant time out of your day to get something potentially small done.
To combat this, we service every make and model of computer and offer pick up + drop off for free. After noticing these things and much time thinking about it, Greg and I started Hero and we’ve never looked back.
Hundreds of people that couldn’t find support elsewhere have been helped and we are only just getting started.
Meet Greg
Apple Specialist & Director
I started my journey in the tech repair industry as a disgruntled customer. Working long hours at unsociable times prevented me from getting an appointment in the Apple Store in Southampton for months. This left me with a Mac that had to be plugged into the mains to work. I eventually got it fixed whilst in a different city, which although solved my problem, further added to my grumbles about the repair industry and how inconvenient it is.
Having met Stew a few years earlier and hearing first hand from the business side that there was a lot of red tape preventing customers getting the repairs and the service they deserved. We decided to start on a journey to shake up the repair industry and offer a customer centric service with pick up, delivery and no deceptive nonsense.
Book your Apple Mac computer repair in Hampshire today!
Local areas we repair Apple computers in:
- Apple Repairs Southampton
- Apple Repairs Romsey
- Apple Repairs Winchester
- Apple Repairs Salisbury
- Apple Repairs Eastleigh
- Apple Repairs Totton
- Apple Repairs Hythe
- Apple Repairs New Forest
- Apple Repairs Ringwood
- Apple Repairs Christchurch
- Apple Repairs Bournemouth
- Apple Repairs Fareham
- Apple Repairs Portsmouth
- Apple Repairs Gosport
- Apple Repairs Waterlooville
- Apple Repairs Havant
- Apple Repairs Chichester
