Apple IT Support for Business

Wave goodbye to your IT struggles with our Apple IT support plan for businesses. We can take care of you in every situation, from on-site support right through to replacement devices and Mac upgrades. All handled by our team of Apple experts.

Elevate your business with our tailored Apple IT support service. Our plans are designed for your unique needs to provide efficient, focused support on a per-device basis. Join now for swift, effective IT support and premium Apple device care.

We’ve all been there, in the office, when suddenly, our trusty MacBook of many years decides to give up. When turning it on and off again doesn’t seem to do the trick, it can be stressful as the work piles up. With Hero Tech Support, you can rest assured that your laptop will be up and running again thanks to our trusty team of Apple specialists!

Hero Tech Support, specialists in Apple Mac Computer support

You won’t even need to leave your desk with Hero Tech Support, as you’ll have the flexibility to receive tailored support in person or remotely.

We are a committed team of expert tech specialists based in Southampton. We provide specialist customer support across the Hampshire and Dorset regions.

We currently offer IT support within a 30-mile radius of Southampton. Support outside of this zone may be possible depending on the needs of your business!

Why will your business benefit from Apple IT support services?

With our Apple IT support services, you can rely on a fast response to issues as they arise, getting specialist help and advice to get you back up and running and not wasting time on the wrong path.

Saving you time and money
Increasing ROI for your Apple products
Helping you receive faster specialist support
Keeping your teams operating for longer
Providing you with uninterrupted work
Keeping your business safe and secure
Advice on the best devices needed for the job

Our Apple support service

At Hero Tech Support, we provide a range of repair and support services for Apple products. Our one-off Apple support services include Apple Mac repairs, liquid damage, data recovery, and much more.

With an Apple IT support plan, you will receive ongoing technical support tailored to you and your business needs. We’ll focus on keeping your technology up and running in the most cost-effective way, so you don’t have to worry about forking out for a new Mac.

Here are the various Apple IT support services you’ll have access to:

Full warranty

With your Apple IT support for business, your products will be protected with a full warranty. You will be fully covered should you need a replacement or repair on your Apple device.

Accidental damage cover

Accidents happen. They are out of the blue and often occur when you really don’t need them! You can save time, stress and money by having accidental damage cover on your Apple products.

On-site and remote support

Whether you are always in the office or have a work-from-home team, we can provide support that is fully tailored to your needs. If you need someone by your side to assist you with Apple IT support, then our expert specialists will be happy to help.

Remote support is also available for alternative situations, giving you speedy and flexible assistance to maximise uptime.

System and app consultancy

Get more out of your Apple devices and make work more efficient. Our team of Apple experts will be able to streamline your products by utilising your devices’ apps and systems. We’ll help your team make the most of their devices by customising their apps to the business’s specific needs.

Automatic cloud backups

Keep your company files safe and secure with automatic cloud backups. This automated process will ensure that your files and documents are regularly backed up, saving you from losing any critical data down the line. This is a robust method for keeping your files safe, plus you’ll be able to access backed-up data from anywhere.

Email and website hosting

Get your business up and running with a professional domain, or consolidate your IT into one place with our hosting services. We also work with a collection of web developers if you’re in need of a website.

Same-day courtesy replacement device

The main aim of Apple IT support for business is to keep your company devices from affecting your ability to carry out work. Your tailored plan will ensure your team always has an Apple device available to complete their work, whether an instant fix from us or a replacement device while we work on the damaged one.

New Mac upgrade every 3 years

After a few years of constant use, Apple devices may begin to slow down. Regularly upgrading your business’s devices will keep your teams working fast and efficiently.

With an Apple IT support plan, your company will benefit from receiving a new Mac upgrade every 3 years.

Outsource your Apple tech support today

Hero Tech Support will save your business valuable time and help you avoid unnecessary costs by providing customer-centred support for your Apple IT needs.

Prices start at £40 per device per month.

For more advice on your Apple devices, head to our blog for advice, ‘how to’ guides and technical information, or speak to our experts today.

Frequently asked questions about our Apple IT support service for businesses

Can I enrol with Hero tech support at any time for Apple IT support services?

You can enrol at any time for Apple IT support services, regardless of how old your Apple products are. We will thoroughly inspect the devices you wish to register to ensure they are in working order before joining.

Do you support all MAC spec types?

We support all devices and MAC specs, including various iMac, MacBook Air and MacBook Pro models. There is no limit to the number of devices you can enrol, and you may be able to access better deals on larger orders.

Should I have Apple Care, too?

You do not need to worry about having Apple Care in addition to the Apple IT support plan, as we take care of all your device troubles and needs. Our service is subject to excess fees, so feel free to contact us to learn more about this.

Ask for Advice

Please complete our contact form for a call or message back.

Areas we serve

We are based in Southampton and repair computers across the Hampshire area. If you are within a 30 mile radius we offer free pick up, diagnosis and delivery. Simply complete our contact form or call now for friendly and expert advice.

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5 star customer reviews

You can read our customer reviews on our Google page. We’re proud of the quality repair service we provide.

Book your Apple Mac computer repair in Hampshire today!

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Apple Repair Customer Reviews

I wish to thank Stewart for his professionalism and knowledge in assisting me with various computer problems which I experienced. Stewart visited me in a rapid response to my request for help and explained in a patient way what needed to be done and he put things right quite quickly. I would recommend Stewart anyone experiencing any sort of problem with their computers as he will provide you with a very good and reliable service.

I am very confident in recommending Stewart at Hero Tech Support. He has helped me with several problems with my computer, mainly untangling my Lightroom catalogues. I would have no hesitation in asking for his help again and to recommending him to friends, in fact I have already done that.

Fantastic Service! I was recommended Stew, from Hero, by an employee at the Apple shop. They recommended him as it turned out Apple said they couldn't repair my MacBook pro. Stew from Hero was quick to respond, answered all my questions, sourced the part and repaired it within my short timeline. Cant recommend highly enough.

Recommend to anyone! Picked up my MacBook Pro from my house, managed to save it after I spilt coke on it, and dropped it back to work, quality service wouldn’t use anyone else.

Did what I needed, for a price I was happy with. The service was great and hands down better then the apple shop.... whom I went to first. Hero all the way.

We have worked with Stew on several projects involving desk top and lap top computers. He has brillant mastery of hardware and software. His work is excellent and reliable. No hesitation in recommending him to friends.

My gaming pc wasn't working so I put in my problems and over a few emails he advised me what to do and in 30 mins my pc was working perfectly. Will definitely recommend to my friends and others who need help.

Stewart is obviously very knowledgable about Apples having worked in the store for about 8 years. His charges are very reasonable and on top of all that he is a very nice guy. I would highly recommend him to any future clients.