Specialist Apple MacBook Pro Repairs

Having trouble with your beloved MacBook Pro? Call the Mac repair specialists at Hero Tech for expert advice. We offer free pick-up, diagnosis and drop-off for a speedy and reliable service.

MacBook Pro Repairs

The MacBook Pro is Apple’s bestselling laptop, and for good reason. Robust and powerful, it has a fast processing speed and a sleek screen, making it ideal for business users, developers, creatives and gadget lovers alike.

At Hero Tech, we service all types of Apple products, and to be fair, problems other than those caused by accidents are rare. But when the MacBook Pro does go wrong, it can be incredibly frustrating.

The most common problems with a MacBook Pro include overheating, lack of storage, failure to complete OS system updates, battery failures and broken displays.

Whatever your MacBook issue may be, at Hero Tech Support, we have the specialist skills and knowledge to help. Contact us today for repair advice and get your MacBook Pro back to full health ASAP.

Advanced Apple Mac repair for older devices

The Apple store cannot provide repair or advice for devices over 5-6 years old. Even if your computer is new enough for them to fix, repairs can often be expensive and (in our opinion) unnecessary.

At Hero Tech Support, we can repair Apple devices up to 15 years old – sometimes older. We offer cost-effective repair solutions that will not only save you money but ensure many more years of good use from your Mac.

For instance, the battery replacement on a MacBook Pro is very difficult to fix. It involves stripping down and reassembling the computer, which, if you take it to the store, can mean way more parts ‘need’ to be replaced. At Hero Tech Support, we can offer a battery replacement for around £200, around half of what you would pay at the Apple store.

Liquid Damage

It’s happened to most of us at one time or another. That nightmare moment where you accidentally spill something over your keyboard, causing instant panic and pandemonium.

Although it might seem tempting to test if anything is broken or corrupt, the best thing you can do is to turn your device off. Trying to retrieve lost data or reboot your computer can be the very thing that causes the most damage.

Instead, drop it off, arrange collection or post it to Hero Tech Support as soon as possible, and we will perform a delicate clean on the important components to bring it back to life.


Something else Apple does not offer is upgrades. On the MacBook Pro Pre 2012, there are 3 components that can usually be upgraded; The Processor, the RAM and the amount of storage space.

But the upgrade that everyone benefits from if they have a MacBook Pro 2012 or older is an SSD. These wonderful things replace your hard drive and can increase the speed up to ten times! Between 2012 and 2015, only the SSD was upgradable on the MacBook Pro, but all these models can have the Operating System upgraded past the official Apple Supported Operating System.

Choose Hero Tech for Macbook repairs

With over 7 years of experience in the Apple Store, we developed our skills before branching out on our own 6 years ago. Our goal is to repair devices that have heaps of life left in them but that Apple won’t touch.

Our engineers have exceptional knowledge of repairs and upgrades and can help you with old technology no longer covered under warranty or serviceable by Apple.

If you live in Hampshire, we’ll pick up and drop off your MacBook Pro for free. If you live outside of Hampshire and would like to use our service, get in touch, and we’ll send you a post package for you to pop your MacBook Pro in.

Contact us for a quote and send us your device today

Can a MacBook Pro with water damage be repaired?

Yes, absolutely. Depending on the extent of the damage, sometimes it can be cleaned and restored. However, if the damage is too severe, replacement parts may be required to get your MacBook Pro back up and running again.

How long do MacBook Pro repairs take?

On average, it takes 3-5 days for repairs. If organised well in advance, we can speed up the process by getting all the necessary parts for your specific model in stock before we collect your MacBook Pro.

Will my MacBook Pro repair come with a warranty?

We offer 3 Year warranty on all our repairs.

Is it worth replacing a MacBook Pro battery?

MacBook Pro batteries are usually a fraction of the price of a replacement Mac, so yes, it’s cost-effective to replace the battery.

How long does a MacBook Pro last?

Naturally, all Macs are different, and all models have components that are more prone to issues. This being said, on the whole, Macs tend to last well past the 7 years that Apple quotes before they declare them vintage or obsolete! So it’s usually cost-effective to have it repaired if anything ever does go wrong.

Do I need to back up my data before my repair?

It’s always good practice for you to regularly back up your data, and we suggest doing this before any repair. That being said, we take pride in never having lost a single file in any of our repairs, ever.

Are MacBooks expensive to repair?

Prices for repairs on MacBooks vary depending on the model of the Mac and the parts that are needed. Repair prices vary from store to store and depend on the technicality and time involved in each repair.

Power ports, USB ports, audio boards, WiFi cards and fans are the least expensive parts to replace, with costs typically ranging between £10-£50. Hard drives, batteries, trackpads and top cases (the keyboard, metal surround and touch bar if you have one) are usually more expensive, with costs ranging from £50-£180. Bear in mind these prices are not including the price of fitting!

The most expensive parts for MacBook Pro repairs are displays and logic boards. ‘Logic board’ is Apple’s term for (what everyone else in the world knows as) a motherboard. Logic boards are the only part that is solely made by Apple, and so replacements come directly from Apple or second-hand Macs. If a logic board needs replacing on a 2016 model or newer, all data from the original board will be lost if there isn’t a backup on another device.


Customer Reviews

We’re proud of the quality computer repair service we provide. Please take a moment to read our reviews on Google and contact us for more information and advice for repairing your computer.
We offer a 6 month warranty on your computer devices after we repair them, starting when we deliver it back to you.

Request your Apple repair in Southampton today!

Simply complete our contact form with a few details about your computer problem and tell us your location, we’ll call or email you back with FREE advice and arrange to collect your computer for repair.
× Speak to an Apple Expert Available from 08:30 to 17:30 Available on SundayMondayTuesdayWednesdayThursdayFridaySaturday