Apple MacBook won’t charge?

apple Macbook won't charge
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Problems with your MacBook not charging, read our how to guide:

Having a MacBook that won’t charge might make you think you need to buy a new charger, but there are a few simple fixes you can try before biting the bullet and forking out for a new one. The tips below apply to both the MagSafe and USB-C chargers. 

Check charger for damage

First things first, take a few minutes to check the cable thoroughly from end to end. If you can see any damage, cuts or nicks in the plastic sleeve of the charger. You need to stop using it straight away and purchase another. If you’re charger looks in good order, continue on.

Inspect charger connections

The plug on your charger can be disconnected from the block on your charger with the Apple logo on. Wether you have the plug attached straight to the block or attached to the extender cable that comes with your MacBook, just check its attached properly. 

Check port for debris

Take a flashlight and have a look inside the port you’re trying to charge from. If you can see anything in there it needs to be removed, this can ONLY be done with a wooden or plastic tool like a tooth pick or a skewer.

Do not insert anything that is metal into your charging port. Sometimes this debris can be really hard to see or look like marks, no matter what it is you need to try your best to remove it as it could be the only reason your MacBook can’t charge.

Try a different socket

Next up is trying another power outlet, it’s best to try a completely different socket and not the other outlet on the same socket. 

Replace the fuse

Remove the charger from both the wall and your MacBook before using a small screwdriver to open the fuse housing inside the plug between the prongs. On the fuse itself it will have a code of what fuse you will need to replace it with. If you are unsure you can take the fuse to any hardware shop and they will show you which replacement fuse you need. 

Reset the SMC

Resetting the System Management Controller reboots many of your Macs core functions, this will Reset all battery preferences so any power saving settings you may have selected will need to be set up again when you’re done. To reset your MacBooks SMC follow these steps:

  1. Shutdown your MacBook or let the power drain.
  2. Connect the charger
  3. Hold Shift+Control+Option and the Power button at the same time for approx. 10 seconds
  4. Release the keys
  5. Reboot your Mac and test the keyboard. 

Still stuck? Talk to an Apple Specialist for advice

If you’ve tried all of our tips and still don’t have any luck getting your MacBook to charge it’s time to get in touch with an Apple specialist to take a look at your device and charger. Here at Hero Tech Support we offer free collection, free diagnosis and free delivery to all customers across Hampshire.

Get in touch and we’ll get your MacBook charging as normal. 

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Greg Doulton

Greg Doulton

Greg is an Apple repair specialist and has wealth of knowledge within the industry. Follow the blog for more news and tips.

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