APPLE Mac REPAIRS

Repairing old and new Apple Macs that the Apple store won’t touch!

Contact us for expert Apple Mac computer repairs across Hampshire

Hero Support Apple Repairs

We repair and service all makes and models of Apple Mac computers, fixing and repairing the Macs that Apple can't fix.

If your old Mac has become sluggish, lost data, stopped working, or cannot be upgraded to the newest software, get in touch! All of these issues can usually be fixed very easily, and if they can’t, we offer a no-fix, no-fee guarantee.

On top of any parts that your computer may need, we currently charge £95 for MacBook repairs and £125 for iMac and Mac Pro repairs. We will always let you know how much these parts are before we proceed with the repair, and if you don’t want the repair done for any reason, there’s no charge—honestly, no charge.

Can an Apple Mac computer be repaired?

Apple only fix and service their newest products, so by the time your MacBook or iMac has a real problem, the chances are they’ll turn you away at the door. But since we aren’t in the business of selling you new products, we’ll be the first to tell you that your Mac is perfectly fine. It may not seem so now, but just because it’s more than five years old doesn’t mean we can’t make it run faster than the day you brought it.

So, if you’re having a problem with your Apple product and your warranty has expired, let us give you some more options before taking the plunge on buying a new one and selling your old one for scrap.

Apple computers that we repair in Hampshire:

Common problems with Apple Macs that can be repaired

There are many reasons why you might need an Apple repair service, from slow loading times to random shutdowns. At Hero Tech Support, we assist with many issues and will find a solution for even the most complex of Mac problems.

'Can’t be fixed'

Apple only fix and service their newest products, so by the time it comes to your MacBook or iMac having a real problem, the chances are they’ll turn you away at the door. But since we aren’t in the business of selling you new products, we’ll be the first to tell you that your Mac is perfectly fine. It may not seem it now, but just because its more than 5 years old doesn’t mean we can’t make it run faster than the day you brought it.

So, if you’re having a problem with your Apple product, let us give you some more options before taking the plunge on buying a new one and selling your old one for scrap.

If your old Mac has become sluggish, lost data, stopped working, get in touch! All of these issues can be fixed easily at a fraction of the cost of a new Mac, and when you are ready to make an upgrade, fixing your old Mac will add a lot more money to its worth when you come to sell it.

Sluggish Macs

Over time, all older computers slow down. Occasionally, this comes down to a faulty part, but more often than not, it’s because your hard drive has seen better days.

Upgrading your hard drive to the same technology they’re putting in newer computers is all you need to have your computer running quicker than the day you bought it, and Solid State Drives are the best hard drives on the market today. They can be installed inside any Mac, and all of your data can be transferred in no time at all.

Apple Mac not turning on?

There can be a few reasons why your Mac won’t boot up. If your hard drive has failed, your Mac will not be able to read the data it needs to power up and will need a new hard drive. This is an easy, inexpensive fix. If the battery has failed, you should be able to power your Mac up when it’s plugged in—again, an easy, cheap fix. There are also some peripheral parts that, if failed, may prevent start-up.

The only big issues with Macs that will not power on are liquid damage or if a part of the motherboard has failed. But even if this is the case, liquid damage can be repaired in many cases, and if not, the cost of replacing one of these boards is usually much cheaper than buying a new Mac. Our free diagnosis will give you the exact reason why you’re having this problem and has a no-obligation guarantee. So, if you decide it’s not worth it, you can take the computer back at no charge.

Lost Data

We have specialist software that can usually salvage the data from a failing hard drive, so any data you may have lost through malfunction or deletion we can access in-house with no issue.

Also, we’re partnered up with Kroll OnTrack, a leading data recovery specialist. We have access to their specialist recovery labs, so if you have a water or fire-damaged Mac, we can send your hard drive off to be taken apart and salvaged piece by piece.

Our Apple Mac repair services

Any physical damage to your Apple Mac can be resolved with a replacement part, such as the outside casings and stands. These are usually cheap to replace, and as your dedicated service provider, we have the knowledge and experience to get inside the Mac safely without causing more damage to its internal workings.

Apple screen repairs

Screens that are smashed or cracked usually require a new glass pane to be fitted over the top. But if you have issues with the actual picture your Mac is producing, like lines on the screen, dead pixels, and the performance of the screen, this may need a new screen or a new graphics card. Both are easy to replace but slightly more expensive than just the glass.

Apple keyboard repairs

Keyboards will need replacing if you have lost keys or have lost power altogether, but if you have single keys that will not respond, they, more often than not, just require a good cleaning and service.

Apple mouse repairs

Track pads, mouses and speakers may need replacing from time to time, but let our specialists have a look just to make sure there isn’t a simple fix before we advise on a new part.

Battery replacement

If your computer won’t turn on unless the charger is always connected, then you’re likely in need of a Mac battery replacement. While it’s great that you can still use the laptop when plugged in, it isn’t so good if you’re halfway through work and the cable gets knocked out! The good news is Apple batteries are easily replaceable.

What happens during the Apple Mac repair service?

Our Apple Mac repairs start with a free pickup and diagnosis. We operate within a 30-mile radius of Southampton and will gladly collect your computer and diagnose it free of charge.

Then, we’ll get to work ordering the approved replacement parts and carefully disassembling your Mac to fix it. Our specialists will clean and replace any broken components and thoroughly test your Mac to ensure it is back to optimal performance. We’ll keep you up-to-date throughout the repair and notify you of any changes. Once we have completed the repair, a technician will deliver it straight to your door to help you get it back up and running.

Why choose Hero Tech Support?

If your Apple Mac has suddenly stopped working or significantly slowed down, don’t worry — Hero Tech Support has you covered. We offer a fast, fairly priced, and convenient Apple Mac repair service that ensures you won’t be offline for long.

Our service covers everything from collection and diagnosis right through to helping you start using your newly repaired device.

Get in touch with one of our specialists today to tell us more about your Apple Mac issues.

Are you looking for a full-service repair for a specific Apple device? Take a look at the various Apple products we can assist with:

If your Apple device runs significantly slower than usual or struggles to turn on altogether, it is worth getting in touch with us to identify the problem. Here are some key signs that you might need a Mac repair:

  • Increased loading times

  • Frequent freezing

  • Apps crashing

  • Random shutdowns

  • Battery issues

  • Display glitches

  • Loud fans

A typical Mac repair takes 1 to 3 days. The main causes of time delays when repairing Macs are the availability of parts and data transfers. Most Macs have a steady supply of spare parts, but occasionally, parts may either sell out entirely or be difficult to source.

 

As for data transfers and recovery, the health of the hard drive in your Mac will determine the time it takes.

 

As an independent Apple Mac repair specialist, it is our mission to provide customers with a faster and more efficient repair service. That is why we started the company. We provide convenient repair services with free pickup and dropoff within a 30-mile radius of Southampton. Plus, we'll keep you updated via text or email along the way.

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Areas we serve

We are based in Southampton and repair computers across the Hampshire area. If you are within a 30 mile radius we offer free pick up, diagnosis and delivery. Simply complete our contact form or call now for friendly and expert advice.
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Book your Apple Mac computer repair in Hampshire today!

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