Specialist Apple MacBook Pro Repairs

We are the Apple repair specialists to call if you have a problem with your Apple MacBook Pro. We offer free pick up, diagnosis and drop-off. Contact us for repair advice.

MacBook Pro Repairs

We look at all models of Mac Computers, and to be fair they hardly ever go wrong. The MacBook Pro is Apple’s bestselling laptop. Robust and powerful it has a magical touch bar, faster processing speed and sleeker screen making it good for business users and gadget lovers alike.

But when the MacBook Pro does wrong it can be incredibly frustrating. The most common problems you may experience with a MacBook Pro include the Hard Drive cable, which causes the device to display a flashing question mark folder when turned on. Or, issues with the display coating, which is prone to wearing away, making the screen look dirty and damaged.

But whatever your MacBook issue may be, at Hero Tech Support we have the computer knowledge and know-how to help.

Advanced repairs, older devices:

The Apple store are unable to offer advice or help fix devices over 5-6 years old. But even if your computer is new enough, the repairs can often be expensive and unnecessary.

At Hero Tech Support we can help with Apple devices up to 15 years old (sometimes more) and can offer cost effective solutions to repairing your computer that will not only save you money but ensure many more years from your Mac.

For instance, the MacBook Pro is very difficult to fix when the battery needs replacing. Apple would offer to replace the top case (that includes the battery, keyboard and trackpad) for around £400 in total. This involves stripping down and reassembling the computer and means way more parts are replaced than actually required. At Hero Tech Support however, we will replace the battery itself for around £200 all in. Better for everyone right?

Liquid Damage

It’s happened to most of us at one time or another. That nightmare moment where you accidentally spill something over your keyboard, causing instant panic and pandemonium.

Although it might seem tempting to test if anything is broken or corrupt, the best thing you can do is to turn your device off. Trying to retrieve lost data or reboot your computer can be the very thing that causes the most damage. Instead, bring it to us at Hero Tech Support as soon as possible, and we will perform a delicate clean on the important components in order to bring it back to life.


Something else Apple are unable to offer are upgrades. On the MacBook Pro there are 3 things you can usually upgrade. The Processor, the RAM and the amount of storage space. But the upgrade that everyone benefits from if they have a MacBook Pro 2012 or older is an SSD. These wonderful things replace your hard drive and speed up the Mac by about 10x! Let us know if you have any questions.

MacBook Pro FAQ's

MacBook Pro FAQ's

If you live in Hampshire we’ll pick up and drop off your MacBook Pro for free. If you live outside of Hampshire and would like to use our service get in touch and we’ll send you a free post package for you to pop your MacBook Pro in.

Can a MacBook Pro with water damage be repaired?

Yes, absolutely. Depending on the extend of the damage, sometimes it can be cleaned and restored. However if the damage is too severe this will not solve the issue and parts will need to be replaced to get your MacBook Pro back up and running again.

How long do MacBook Pro repairs take?

On average 3-5 days. If organised with time in advance we can speed up the process by having all the necessary parts for your specific model in stock before we collect your MacBook Pro.

Will my MacBook Pro repair come with a warranty?

We offer 6 months warranty on all our repairs. Even past this, if you opted for brand new replacement parts and not refurbished ones, they most likely have a manufacturer guarantee of 1 year.

Is it worth replacing a MacBook Pro battery?

MacBook Pro batteries are usually a fraction of the price of a replacement Mac, so it’s cost effective to replace the battery.

How long does a MacBook Pro last?

Naturally, all Macs are different and all models have components that are more prone to issues. This being said, on the whole Macs tend to last a very long time and it’s usually cost effective to have it repaired if anything ever does go wrong.

Do I need to backup my data before my repair?

It’s always good practice for you to regularly back up your data and we suggest doing this before any repair. That being said, we take pride in never having lost a single file in any of repairs, ever.

Customer Reviews

We’re proud of the quality computer repair service we provide. Please take a moment to read our reviews on Google and contact us for more information and advice for repairing your computer.
We offer a 6 month warranty on your computer devices after we repair them, starting when we deliver it back to you.

Request your Apple repair in Southampton today!

Simply complete our contact form with a few details about your computer problem and tell us your location, we’ll call or email you back with FREE advice and arrange to collect your computer for repair.