Game Console Repairs

We offer a wide range of repairs to modern Xbox and Playstation game consoles across Hampshire and the South. Call or complete our contact form for advice.

Xbox One, Xbox 360 and PS4, PS3 repairs and advice

Although game consoles may seem to be in a different realm to laptops and computers, they actually operate just the same. If you have any issues with your game consoles you can get some FREE advice from us before forking out on a brand new one. Hero Support can take a look, diagnose the problem and then let you know what needs to be done to get you back gaming again.

It's cheaper to repair your console than replace!

It may be tempting to just ‘go and buy’ another console but ***spoiler*** did you know it’s cheaper to just repair your console?!

Common console problems we diagnose repair

We repair a wide range of issues on the Xbox One, 360, Playstation 4 and 3 consoles. We’ve listed some of these below but if you’re not sure what the issue is with your console simply contact us and we’ll be able to diagnose and provide you with a quote.

Clean and service:

If your game console has become extremely loud when running, 10 out of 10 times it just needs a good clean out and service. This service only costs £50 and can be carried out in a short space of time, meaning you don’t need to be without your console for longer than needed!

Overheating and unexpected shut downs:

If you are experiencing problems with turning your console on, unexpected shut downs or overheating then let us have a look at it before deciding what your next move is. All of these issues can usually be attributed to a couple of very simple fixes that resurrect your console back to its former glory.

Water damage:

If for any reason your console or controller gets liquid on or inside it, switch it off as quickly as possible and do not switch it back on, get in touch and we’ll come and collect it. It’s not the water touching any part of your console that damages it, the damage is caused by the electronic current being disrupted by the water. Once your console has been completely disassembled and dried out, we can check for damage and let you know if it has survived or not.

Controller servicing:

Over time buttons and analog sticks get dusty, sticky and worn out, taking them apart and cleaning them will usually do the job but be warned that they can be quite fiddly and if you aren’t careful end up worse than they were before you ‘fixed’ them. We’re happy to take any controllers away for a service if your having your console itself serviced as well. We do also provide controller servicing for those who have a pristine console but a battle worn controller.

Playstation 4 Repairs

We repair a lot of common problems with PS4's, including loud fans, overheating, stuck in safe mode and controller issues to name just a few. Find out more about what we can help with on PS4 consoles.

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Playstation 5 Repairs

Although the latest Playstation 5 is still relatively new to the games console market it can still be prone to problems and issues. Contact us for any issues relating to your PS5 and we'll be happy to help!

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Ask us for game console repair advice in Hampshire and the South

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Customer Reviews

We’re proud of the quality computer repair service we provide in Southampton. Please take a moment to read our reviews on Google and contact us for more information and advice for repairing your computer.

I wish to thank Stewart for his professionalism and knowledge in assisting me with various computer problems which I experienced. Stewart visited me in a rapid response to my request for help and explained in a patient way what needed to be done and he put things right quite quickly. I would recommend Stewart anyone experiencing any sort of problem with their computers as he will provide you with a very good and reliable service.

I am very confident in recommending Stewart at Hero Tech Support. He has helped me with several problems with my computer, mainly untangling my Lightroom catalogues. I would have no hesitation in asking for his help again and to recommending him to friends, in fact I have already done that.

Fantastic Service! I was recommended Stew, from Hero, by an employee at the Apple shop. They recommended him as it turned out Apple said they couldn't repair my MacBook pro. Stew from Hero was quick to respond, answered all my questions, sourced the part and repaired it within my short timeline. Cant recommend highly enough.

Recommend to anyone! Picked up my MacBook Pro from my house, managed to save it after I spilt coke on it, and dropped it back to work, quality service wouldn’t use anyone else.

Did what I needed, for a price I was happy with. The service was great and hands down better then the apple shop.... whom I went to first. Hero all the way.

We have worked with Stew on several projects involving desk top and lap top computers. He has brillant mastery of hardware and software. His work is excellent and reliable. No hesitation in recommending him to friends.

My gaming pc wasn't working so I put in my problems and over a few emails he advised me what to do and in 30 mins my pc was working perfectly. Will definitely recommend to my friends and others who need help.

Stewart is obviously very knowledgable about Apples having worked in the store for about 8 years. His charges are very reasonable and on top of all that he is a very nice guy. I would highly recommend him to any future clients.