Cookie Policy

Last Updated: 27/05/2024

This Cookie Policy explains how hero Tech Support LTD (“we”, “us”, or “our”) uses cookies and similar technologies to recognise you when you visit our website, www.herosupport.co.uk (“Website”). It explains what these technologies are and why we use them, as well as your rights to control our use of them.

What are cookies?

Cookies are small text files that are stored on your browser or the hard drive of your computer or device when you visit a website. They are widely used to make websites work or to work more efficiently, as well as to provide information to the owners of the site.

Why do we use cookies?

We use cookies for several reasons, including:

  1. Essential cookies: These cookies are necessary for the operation of our website. They enable you to move around the website and use its features. Without these cookies, services you have asked for cannot be provided.
  2. Performance and analytics cookies: These cookies allow us to collect information about how visitors use our website, such as which pages they visit most often and if they receive error messages from certain pages. This information helps us to improve how our website works and provide a better user experience.
  3. Functionality cookies: These cookies allow our website to remember choices you make and provide enhanced, more personal features. For example, these cookies can be used to remember your preferences, such as language or region, and customise your experience accordingly.
  4. Advertising cookies: These cookies are used to deliver advertisements that are more relevant to you and your interests. They are also used to limit the number of times you see an advertisement, as well as help measure the effectiveness of the advertising campaign. They are usually placed by advertising networks with the website operator’s permission.

How to control cookies

You have the right to decide whether to accept or reject cookies. You can exercise your cookie preferences by clicking on the “Cookie Settings” link in the footer of our website.

You can also set or amend your web browser controls to accept or refuse cookies. If you choose to reject cookies, you may still use our website though your access to some functionality and areas of our website may be restricted.

Changes to this Cookie Policy

We may update this Cookie Policy from time to time in order to reflect, for example, changes to the cookies we use or for other operational, legal, or regulatory reasons. Please therefore re-visit this Cookie Policy regularly to stay informed about our use of cookies and related technologies.

Contact Us

If you have any questions about our use of cookies or this Cookie Policy, please contact us.

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